Rich text editor is totally unavailable in Confluence 4.0

Question

Hello.

Have a problem - rich text editor unavailable.

I tried all browsers, and result always the same - disabled tools panel and no edit field presented.

Im administrator, so have all rights.

Any ideas?

Nic Brough -Adaptavist- · Answer

Check your rights include Edit - an admin gets rights over settings, not necessarily any content (I'm an admin here, 780 spaces, I can only edit 12.  I can give myself the permission to edit the others if I feel like it, because I'm admin, of course)

Secondly, check the plugins - are there any disabled that are in the "system" list and look like they are related to editing?

Check the logs for errors too?

AlysonA · Answer

Hello there!

Did you try re-running the migration of wiki markup to xhtml?

http://confluence.atlassian.com/display/DOC/Wiki+Markup+to+XHTML+Migration#WikiMarkuptoXHTMLMigration-Re-runningMigration

To manually re-run migration:

* Open <site>/admin/force-upgrade.action
* From the 'Upgrade task to run' list select wikiToXhtmlMigrationUpgradeTask
* Click 'Force Upgrade'.