Email on a comment

Robi Anton

Hello, 

How could we send email notification when we add a comment? 

Let's say my issue is in the status "In Progress", if someone else add a comment on it, I want to be notified.

My first ideas: any plugins? listener plugin? 

 

thanks

Hangsu Ma

Hi Robi,

You do not need a plugin to send notification on comment creation, this is build in JIRA already.

All you need to do is add your recipient user or groups to Issue commented event in your notification schema. 

Have a look at notification schema on your admin page, more details here:

https://confluence.atlassian.com/adminjiraserver071/creating-a-notification-scheme-802592629.html

https://confluence.atlassian.com/adminjiraserver071/configuring-email-notifications-802592925.html