Hi
I am getting this error for past few days in confluence when I try to click system information i get system error
and the cause points to java.lang.OutOfMemoryError.
I have tried increasing the heap size, of tomcat as well as JVM, by going in window registry.
can someone help.
below is the screen shot of the error message.
System Error
A system error has occurred — our apologies!
For immediate troubleshooting, consult our knowledge base for a solution.
If you would like to receive support from Atlassian's support team, ask your Confluence administrator to create a support issue on Atlassian's support system with the following information:
- a description of your problem and what you were doing at the time it occurred
- a copy of the error and system information found below
- a copy of the application logs (if possible).
Your Confluence administrator can use the support request form to create a support ticket which will include this information.
We will respond as promptly as possible.
Thank you!
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Cause
org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getModifications' in class com.atlassian.confluence.admin.actions.ViewSystemInfoAction threw exception java.lang.OutOfMemoryError at /admin/systeminfo.vm[line 99, column 23]
at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:237)
caused by: java.lang.OutOfMemoryError
at java.io.FileInputStream.readBytes(Native Method)
Stack Trace:[hide]
org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getModifications' in class com.atlassian.confluence.admin.actions.ViewSystemInfoAction threw exception java.lang.OutOfMemoryError at /admin/systeminfo.vm[line 99, column 23]
at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:237)
at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:252)
at org.apache.velocity.runtime.parser.node.ASTReference.value(ASTReference.java:487)
at org.apache.velocity.runtime.parser.node.ASTExpression.value(ASTExpression.java:71)
at org.apache.velocity.runtime.parser.node.ASTSetDirective.render(ASTSetDirective.java:142)
at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336)
at org.apache.velocity.runtime.directive.Parse.render(Parse.java:260)
at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175)
at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72)
at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:87)
at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336)
at org.apache.velocity.Template.merge(Template.java:328)
at org.apache.velocity.Template.merge(Template.java:235)
at com.opensymphony.webwork.dispatcher.VelocityResult.doExecute(VelocityResult.java:91)
at com.atlassian.xwork.results.ProfiledVelocityResult.doExecute(ProfiledVelocityResult.java:21)
at com.opensymphony.webwork.dispatcher.WebWorkResultSupport.execute(WebWorkResultSupport.java:116)
at com.opensymphony.xwork.DefaultActionInvocation.executeResult(DefaultActionInvocation.java:263)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:187)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.intercept(DefaultWorkflowInterceptor.java:55)
at com.atlassian.confluence.core.ConfluenceWorkflowInterceptor.intercept(ConfluenceWorkflowInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)