How to differentiate internal users from external users in jira?

Question

I want to enable a way to visually distinguish between interal users and external users on Jira.

There are two ways to define an internal users:

* have an email address from one of the internal domains (like *.example.com *.acme.com)
* be part of a specific jira groups

As long is there a way to this, any of the two above options are ok.

Note: One idea would be to have different avatars for internal users, I've seen this as a common practice on some companies.

Sorin Sbarnea ( · Answer

Thanks Sam, still this is not possible as in most corporate environments modifying LDAP schema is almost impossible. Even editing a single entry requies a lot of time.

Sam Hall · Answer

If you are using an LDAP for your internal staff, you could pick a different attribute for Display Name (or add a new attribut that looks exactly how you want it, eg. Fred Smith [Citrix]).

It's a shame it doesn't let you add a suffix like this site does.

If you're not using LDAP, as a really nasty hack you might be able to periodically run an update statement directly on the Jira backend that ensures all users with email addresses ending in *.whatever.com have the applicable company suffix appended to their display name.