Microsoft Active Directory Integration

Question

I need to integrate the Microsoft Active directory where all of our company's users are stored into a new installation of Jira 5.1.6 on a Linux RHEL6 machine. I have questions in regards to the configuration of this procedure. I set up everything to the best of my knowledge and tested my connection afterwards, it fails on step 2. Here is the issue that comes up. The user I used is my very own, so I'm assuming it's another setting somewhere. Thanks.

Test retrieve user : Failed

org.springframework.ldap.LimitExceededException: Referral limit exceeded; nested exception is javax.naming.LimitExceededException: Referral limit exceeded  Root exception is com.sun.jndi.ldap.LdapReferralException:  LDAP: error code 10 - 0000202B: RefErr: DSID-031007EF, data 0, 1 access points ref 1: 'us.saic.com'  ; remaining name '' ; remaining name ''

For more information regarding LDAP error codes see Troubleshooting LDAP Error Codes.

BernardoA · Answer

I kindly suggest you to check the log to find out the error message, but I guess it could be an incorrect password.

Would be possible to clarify your last question?

Actually the BaseDN is important and useful for finding out and configuring the the LDAP structure of your server.

Frank Gutierrez1 · Answer

Hi Marcus,

Thanks for the reply. I went ahead and disabled "Follow Referrals" and it now just says incorrect username or password. Before it would just time out. How could I restrict the BaseDN some more?

Marcus Silveira · Answer

Hi Frank,

I believe you are experiencing a problem similar to the one described here.

Please try disabling Follow Referrals on your User Directory configuration.

You could also try using a BaseDN more restricted if you are not using all users referred on that.

Hope this helps,

Marcus Silveira