Gliffy plugin is failing

VibekeS

Im currently using confluence 3.0.2, and Gliffy plugin are suddenly failing.

Status information about the product

Plugin version	3.1.4
License Status	Paid License (support/maintenance expires in 315 days)

From log file /var/confluence/data/logs/atlassian-confluence.log:

2012-08-28 10:58:37,034 ERROR [TP-Processor7] [atlassian.confluence.servlet.ConfluenceServletDispatcher] serviceAction There is no Action mapped for namespace /plugins/gliffy and action name showgliffyeditor

-- referer: https://int.basefarm.no/confluence/display/~vibeke/Home | url: /confluence/plugins/gliffy/showgliffyeditor.action | userName: vibeke

Any solutions?

William Zanchet

Hi Vibeke,

Did you try to check if the baseURL ( Browse > Confluence Admin > General Configuration ) is the same URL that you're accessing Confluence? If not, be sure that the BaseURL matches the URL that you access Confluence.

If that doesn't work, I would suggest to you, to create a ticket with Gliffy Support - http://www.gliffy.com/support/ in order to speed up the process.

I hope this helps.

Cheers,

WZ