Service Desk - Cannot Link to Knowledge Base

Chris Wood

Hi,

I can't seem to create the KB inside of JIRA - it comes back with the error message Client must be authenticated to access this resource.

We have JIRA and Confluence setup with an application link. Outgoing and ingoing are setup as trusted and Oauth is enabled.

Images attached. Any ideas?

Thanks,

Chris

Chris Wood

Never mind.. I was logged in as a local JIRA admin who did not have access to confluence...

Logging in a user with access to both applications resolved the issue.

Hope this helps someone else.