Audit executed transitions

Question

Hi all,

for process verification purposes, I need to extract information on existing JIRA issues from our JIRA installation... In particular, I need to know who executed which transaction hsa been executed when by whom for a particular issue (ideally: for a particular set of issues). I need not only "Status A -> Status B" as shown by Jira Suite in the "Transitions" tab, but more like which button was klicked by which user and when; also - if a transition has bene executed several times, then JSU does not show all of the executions but only the last one...

Any ideas?

Many thanks in advance

Best regards

Dmitri

Dmitri Barski · Answer

Sounds like a nightmare for reporting...

"I will think about it tomorrow" - (c) Scarlett O'Hara

Nic Brough -Adaptavist- · Answer

Yes, and you've almost answered it yourself.

You mention that your transitions set different flags - you can use those to detect/infer what transition was used.  You could easily use another custom field to store it as well.

Dmitri Barski · Answer

Hi Nic,

basically you are right and what I need is the transition name.

And this is why I need it (and not only who/when/from where to where):

In our workflow, we have a status called... Let's say "Waiting for approval". Now there are two different transitions going from this state to the "approved" state: one is the normal "Approve" and the other one is "Emergency approve" - both of them have different conditions (i.e., "Emergency approve" can be pulled off by a wider group of people) and both have different post-functions ("Emergency" sets some flags, which trigger an "Emergency review" in the later process).

With this being said, for audit purposes, I need to be able to tell "Emergency approve" from "Approve"...

Does this make sense to you?

Many thanks in advance

Best regards

Dmitri