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Can the old version of a comment or some other field be PERMANENTLY deleted -- so that it does not appear in history?

Mikhail T

This question is in reference to Atlassian Documentation: Viewing an Issue's Change History

Sometimes our users post passwords or other restricted information by mistake. They (and the admins) can edit the fields and/or comments to remove these, but the previous revisions – with the information – stay in history. Can they be permanently removed – without going to the database?

We use Jira-7.1.1 here, if it matters. Thanks!

Accepted answers

Nic Brough -Adaptavist-

You can delete comments and they'll be destroyed, but not the issue history. You need code or database hacks to expunge them.

All comments

Nic Brough -Adaptavist-

You can delete comments and they'll be destroyed, but not the issue history. You need code or database hacks to expunge them.

Mikhail T

Sad... Confluence already allows removal of some of the earlier revisions of a page. I wonder, if Atlassian will ever implement similar functionality for JIRA... Thanks, Nic.

Nic Brough -Adaptavist-

An issue tracker that allows for the easy deletion of what you're tracking? It's actually more likely to go the other way and make sure no information is lost - there's loads of people asking for "edits/deletes of comments need to be recorded".

Mikhail T

An issue tracker that allows for the easy deletion of what you're tracking?

I think, I offered a perfectly legitimate use-case. The fact of deletion can be recorded for accountability, but it needs to be possible to make the old version lost for good. Confluence has this already, so should JIRA.

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