Hi,
I have a request asking if there is an automated method in JIRA to send out reminders for dormant/stale issues. A Mgr wants to 'patrol' issues that are not moving without manually going through ea issue.
Is there a plugin?
Thanks in advance.
Check out https://confluence.atlassian.com/display/JIRA/Jelly+Escalation
Ideally we would like to see an email being created after an issue has been idle/stale for a specific amount of time. Is this possible?
Yes, this is my question. We have too many tickets that sit idle. I want an email notification sent to the reporter if the ticket has sat with no movement in 3 days.
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