View JIRA information inside a Confluence page without a JIRA account

Question

Hey,

This probably sounds weird but we have a scenario where we want to give someone external to our company access to our Confluence instance (hence we create an account for them) but we don't want the overhead of also creating a new JIRA account for them.

Some of our Confluences pages pulls in data from JIRA. Is there a way to configure Confluence to check if the user has an account in JIRA when accessing JIRA information and, if not, to default to a dummy user (which we could set up with very limited permissions) so that they don't get the "This user doesn't exist" error?

Or am I over-complicating this and there's an easier way to achieve the same results (a Confluence user is able to see JIRA content in a Confluence page without having a JIRA account.)?

Thanks in advance,

Lee

Lee Cash · Answer

Thanks for the help,

It wouldn't be a problem creating a service account if it only had to be done once and set up accordingly. Can you point me in the direction of any documentation outlining this process.

Thanks again,

Lee

Timothy · Answer

If you are going to try to do it the right way, the general answer is no. The reason is all data is bound by permissions and it would be hard to get around it.

One workaround is to generate data using the SQL plugins that are available for Confluence that will read the database.

You might also want to create a service account to show this information but that defeats the purpose of "not creating another account".