nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

IMAP Mail Server setup fails

Aron Felberbaum

I am trying to configure an IMAP-Account in order to create/comment issues in JIRA via email.

After following the documentation, it is still not working. Following is my setup:

Name: Exchange 2013
Description: xyz
Protocol: IMAP
Host name:10.50.1.10
IMAP Port: 143
Timeout: 10000
Username: xyz
Password: xyz
"Test connection" returns the following error:

Unfortunately no connection was possible. Review the errors below and rectify:

ProtocolException: No login methods supported!

Accepted answers

Nic Brough -Adaptavist-

That usually means that your mail server requires a certain type of login, which is not what you have configured. Or that it simply is not set up for IMAP at all. You'll need to talk to the server admins. Exchange 2013 sadly ships with IMAP disabled in favour of the inferior MAPI protocol, so it could be that.

All comments

Nic Brough -Adaptavist-

Aron Felberbaum

The only way I got Incoming Mail to work is if I set the authentication in Exchange for IMAP to Basic Authentication (Plain Text). Is there any way to get it to work using Secure TLS authentication

Nic Brough -Adaptavist-

Ah, sorry, I really should have remembered that as well, as I never recommend using an unencrypted connection - should always be StartTLS or IMAPS. Problem with StartTLS is that Java doesn't do it unless you explicitly kick it into working. To do that, add -Dmail.imap.starttls.enable=true to the startup parameters in setenv.sh

Aron Felberbaum

I was able to add this parameter by following this link https://confluence.atlassian.com/display/JIRAKB/%27javax.mail.MessagingException+No+login+methods+supported%27+Due+to+IMAP+over+SSL Now I'm getting error "SunCertPathBuilderException: unable to find valid certification path to requested target". I tried to follow the instructions of the link "Connecting to SSL services" in the document referenced above by using the JIRA SSL Atlassian plugin referenced on that page but I'm getting error "class javax.net.ssl.SSLException during connection to..." Jira is installed locally on a windows server 2012