Integrating JIRA with LDAP through Crowd and modifying JIRA IDs

JT4

We are working to integrate our JIRA instance with LDAP via Crowd. We are looking for the best way to modify the JIRA ID's so they map to LDAP. Our JIRA instances uses a firstname.lastname format for ID's. Our LDAP instance uses a lastnamefirstinitial format.

What is the best way to convert our JIRA ID's? Can it be done 'in bulk', or do we need to modify each account individually?

Caspar Krieger

I believe the latest versions of JIRA have a user rename feature, though I'm not sure how usable it is for mass renames (comments from JIRA people welcome!)

Also, Crowd has a feature which might be useful to you: the ability to specify an alias for each user. For example, if jhowe was the username in the LDAP directory and jeanne.howe was the username in JIRA, then by default Crowd would respond to JIRA saying "there's no jeane.howe username here". But you could then create an alias for the jhowe user in Crowd for the JIRA application of jeanne.howe, and then Crowd would be able to find jhowe and jeane.howe when it is accessed through the JIRA application you have configured in Crowd.

Note that Crowd aliases are application-specific (to account for, say, a different set of naming schemes between two instances of JIRA, or between JIRA and Confluence).