Error connecting to database - Login failed for user

Question

Hello,

I am currently testing JIRA 6.3.9 to see if it could run in our environment. More precisely, I am trying to determine which MS SQL will be required: moving to a SQL2014 (with the DB at a lower compatibility level) or staying with a SQL2012.

I have been following the instructions given here: https://confluence.atlassian.com/display/JIRA/Connecting+JIRA+to+SQL+Server+2012.

However, every time I try to run the wizard, I get the message "Error connecting to database - Login failed for user 'jiradev'"

The SQL server is a separate VM but both VMs are domain-joined.

The user jiradev is an AD account. (AD integration for jira-users is supposedly the next step.)

Is using an AD useraccount an issue ? Should this user be local administrator on the server on which JIRA will be running ?

angeline delwar · Answer

solved by using sql authentication instead of windows authentication

Steve Thornhill2 · Answer

Have you created the database and assigned it that jiradev user?

If so, can you connect directly to the database using that user (outside of the JIRA install)

Those are the first things to check. The install will require a valid user/password combination to connect to the database.