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Scrip runner - Fast-track transition an issue not working properly

Tarun Sapra

Hi,

I am using the post function built in script "Fast-track transition an issue" but things don't seems to be working fine -

I haven't given any condition so it should work and the transition is taking place in the backgroud i.e. on UI I don't see the new status, it's still the name and icon of the old status but the transition buttons on the UI are in sync with the fact as if the transition has actually taken place.

Also I am trying to set comment and resolution but thats also not working -

issueInputParameters.setComment('Some comment')

issueInputParameters.setResolutionId('5')

This post function is on the create transition and I am using JIRA 5.2.11.

Thanks,

Accepted answers

Henning Tietgens

Make sure it's the last postfunction in the list of postfunctions.

All comments

Henning Tietgens

Make sure it's the last postfunction in the list of postfunctions.

Tarun Sapra

Hi @henning, Thanks, putting it in the end worked.

But still I am not able to update the resolution or description, this is the code snippet I have added in the "Additional Code" Section

issueInputParameters.setResolutionId('5')

issueInputParameters.setDescription("I am a description");

Henning Tietgens

Technically it has to be after the reindex because otherwise the reindex could take place after the fast track transition but with the issue data before the transition.

Try to add issueInputParameters.setSkipScreenCheck(true) to the additional code, maybe your transition screen doesn't contain description and resolution fields?

Tarun Sapra

Hi Henning,

First of all, thanks for sharing this fact regardin- if the fields aren't on screen then we have to use skipScreenCheck. I didn't know this fact as it isn't written on the script runner page where fast track transition info is give. But even after adding it I can't seems to update the description or the resolution - here's the code snippet

log.setLevel(org.apache.log4j.Level.DEBUG);
issue.setResolutionId('5');
issue.setDescription("I am a description");
issueInputParameters.setSkipScreenCheck(true);
log.debug(issue.getDescription()) ;

I can see in the logs the o/p of log.debug printed as "I am a description" but on the actual issue the description which I enter "test" while creating the issue still persists.

In the above code I tried with both

issue.setResolutionId('5'); and issueInputParameters.setResolutionId('5');

Both don't seems to work. Shall I re-index my test instance?

Tian Lixin

Hi, Tarun,

I tried to do the same thing: adding a fast-track transition post function for transition from Create to New, leaving the condition empty so it's always true, and set action to 'Create(1)', add addtional code setComment. But nothing happened. I've already moved it to the end of all post functions. Do you know why?

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