Hi,
When user creates a ticket there are always some default questions that we need to ask in order for us to have full information about the issue. We would like to save time and have users to answer those questions right in the creation of the ticket and not after. For that we need to automatically show them inside the ticket.
We would like these questions to be visible in Description field automatically when user presses CREATE button. But these default questions should be put only when particular project is selected, as for other projects there might be other questions. Is this feature possible?
Thank you.