Send custom email post function problem rendering Wiki field

Question

Hey,

I was following Script Runner documentation to take the Description field and render it as Wiki in the email. I've used

{${helper.render(issue.description)}

But I get the following error when I try to preview (or in the log):

2016-10-10 13:18:35,487 http-bio-8080-exec-6919 ERROR Peter.b 798x4556140x3 12f2645 172.29.20.173,0:0:0:0:0:0:0:1 /rest/scriptrunner/latest/canned/com.onresolve.scriptrunner.canned.jira.workflow.postfunctions.SendCustomEmail/preview [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: No such property: helper for class: groovy.lang.Binding
groovy.lang.MissingPropertyException: No such property: helper for class: groovy.lang.Binding

I'm using JIRA 6.3.12 and Script Runner 3.0.16

Roman Khomych · Answer

Hello,
for Jira 6.3 simply paste the following code in "E-mail template" part:

<%=
def rendererManager = com.atlassian.jira.component.ComponentAccessor.getComponent( com.atlassian.jira.issue.RendererManager.class)
def fieldLayoutItem = com.atlassian.jira.component.ComponentAccessor.getFieldLayoutManager().getFieldLayout(issue).getFieldLayoutItem("description")
def renderer = rendererManager.getRendererForField(fieldLayoutItem)
String desc = renderer.render(issue.description, null)
%>

unknown · Answer

Did you have any workaround for this for JIRA 6.3??

Peter Bengov · Answer

Thanks Jonny for the investigation.

Any case you are aware of any other function I could use until upgrading to JIRA 7 so that my description field will show more like the original? No wiki formatting, but at least if the description has like few separate lines, I'd like to see this in the email too. Now I get the text from Description field in 1 single like of text).

Example - keep this kind format in the email:

This is the issues.

Please investigate. Further data:

bla

Instead of: This is the issues. Please investigate. Further data: bla bla bla