My custom fields do not appear in the Setup Field Mappings step of a CSV import.

Question

I have created a field entitled "Original Bug number" which is based on the read only 'Bug Import Id' type. When I try to map my csv bug number to the JIRA field 'Original Bug number' it is not available in the drop down during my csv import.

The custom field 'Original Bug number' is set to global context and global projects.

Any ideas why this is?

Cheers

Nick

Teck-En · Answer

Hi Nick,

If I remembered correctly, the "Bug Import Id" and "Import Id" are custom field types and will generate automatically specifically during external system import such as Bugzilla, mantis and etc.

If you really want a custom field to be read only, you may mapped a text field in import and then with use of third party plugin named [behaviour plugin|https://marketplace.atlassian.com/plugins/com.onresolve.jira.plugin.Behaviours/version/223] as it have a feature where you can make the field read-only to certain groups/roles.

Another method would be mapped to text field and change the custom field type manually as instructed in this documentation: https://confluence.atlassian.com/display/JIRA/Changing+Custom+Field+Types

You might need to do couple of testing in a test instance to ensure everything works before apply to your production instance.

JamieA · Answer

Not all custom fields, just ones from plugins it doesn't know about.

unknown · Answer

That was "feature" provided in version 4.1 or 4.2 of JIM - removed support for custom fields. That was quite a disappontment when accidental update removed that functionality.

I think that you can still use older version 4.0 of JIM.