We believe that in the prior release, we had the ability to convert a task to a sub-task and the application would prompt you for the parent task. I have had users report that they can't do this.
Nope, it's all still there in 5.1
When your users say "they can't", could you get them to expand on what they're seeing? Do they have the option at all? Or does it fail part way through?
When they select the option to move the task to a sub-task, the issue type of sub-task is not an option even though the sub-task is part of the Default Issue type scheme defined to this particular project.
Hmm, ok. Bit of a long shot, but do the sub-tasks all have the same workflow and fields defined?
The sub-task actually has fewer fields required than the sub-task.
Just to be sure, has the issue you want to convert subtasks by itself? Then it won't be possible to convert it to a subtask!
It looks like you're new here. Sign in or register to get started.
