Confluence didn't show the Macro for some User

Question

We have userA userB, when userA login Confluence, he can see the correct Macro. But when userB login Conflunece, he can only see the blank page. I confirm that they have the same permission.

The situation shows as the pictures below:

userA.png

userB.png

So what is the matter? Thanks for help!

userB.png

userA.png

xinan liu · Answer

I've tried to clear the browser's cache, but got the same error.

Taha Khanzada · Answer

Yes, ask UserB to clear browser cache and cookies and try again.

xinan liu · Answer

Thanks for your help. I trust the userA and userB has the same permission in both JIRA and Confluence. Is that confluence has some cache on every user? Should I clean then?