Can the Confluence inherit the notification scheme from JIRA when a project is integrated with a space?

Question

Basically I need to make a user to receive a notifications via email when he is mentioned in a comment.

Is it possible to enable that?

image2016-5-9 13:49:50.png

Bruno Tiago · Answer

There is nothing in mail queue also. Maybe I've found something, there are four problems detected in Instance Health. Could be it?

Please take a look in this picture.
image2016-5-9 13:49:50.png

105349 · Answer

That's so odd....I guess the next place I'd look is the mail queue, (General Configuration -> Administration -> Mail Queue), and see if anything is stuck in there.  Then maybe check your mail server itself to see if the notifications are even hitting it.  Maybe there's a chance they're being marked as spam and being filtered?  Bit of a long shot, but it's a possibility.

And during all this I'd also tail the catalina/confluence log to see if there are any odd errors being generated when adding a comment with a mention.

I know there were a couple bugs a long while back that were keeping mention notifications from being sent, but they were fixed long before the version you're on.  :/

Bruno Tiago · Answer

I've found it! Really, it's installed (Confluence Mentions Plugin).
Yes, when I'm adding a comment a context window pop up to autocomplete the username.
My Confluence version is 5.9.7

well, I don't know what could be happening :(