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Usability of how the next Workflow (transition) options are displayed

Ian D

In JIRA, as issues transition through their workflow, the available transition options are displayed at the top right of the view-issue page.

Typically 1 or 2 options can appear, but if there are more options available they won't fit into hte space availale and so get bunged into the options of a drop-down button called "Workflow". I find that many users just don't know what that means so ignore it ... leading them commenting on an issue rather than clicking it through its intended workflow.

The question: Is there are way to adjust which options appear in which order? This way I could ensure the most relevant option/s are displayed, and let the fringe case go into the dropdown.

This one usability/display thng is the root cause of a fair amount of confusion for users.

Accepted answers

Mark Symons

Just like Dieter says, you'll need to tweak the ops.bar.group.size.opsbar-transitions property. Here's the reference:

https://confluence.atlassian.com/display/JIRA/Configuring+Workflow#ConfiguringWorkflow-Changingthenumberoftransitionbuttons

Note that it also answers your second question about how to change the order of the buttons.

All comments

Dieter

The only thing you can do with out of the box features is to increase the ops.bar.group.size.opsbar-transitions parameter in jira-config.properties . E.g. set it to 5 and 5 transitionn buttons will be displayed on the top. The 6th and following will go into the Workflow button

Mark Symons

Just like Dieter says, you'll need to tweak the ops.bar.group.size.opsbar-transitions property. Here's the reference:

https://confluence.atlassian.com/display/JIRA/Configuring+Workflow#ConfiguringWorkflow-Changingthenumberoftransitionbuttons

Note that it also answers your second question about how to change the order of the buttons.

Ian D

I realise i'm replying a loooong time after the post, but thanks very much for the info Deiter and Mark - the associated link to the relevant jira config info page is Gold!