Jira cannot be started due to fatal error occured during initialisation

Question

Greetings,

For some reason, the jira application cannot be started, I checked that a possible solution could be:

https://jira.atlassian.com/browse/JRA-19460

But I am fairly new to jira, what can I do to start jira again?

2012-01-02 08:27:54,175 main INFO      [atlassian.plugin.loaders.ScanningPluginLoader] Plugin Unit: /opt/jira/plugins/.bundled-plugins/json-20070829-1.jar (1275241264000) created
2012-01-02 08:27:54,188 main INFO      [atlassian.plugin.loaders.ScanningPluginLoader] Plugin Unit: /opt/jira/plugins/.bundled-plugins/nekohtml-1.9.12-1.jar (1275241266000) created
2012-01-02 08:27:54,221 main INFO      [atlassian.plugin.loaders.ScanningPluginLoader] Plugin Unit: /opt/jira/plugins/.bundled-plugins/rome-1.0.jar (1275241266000) created
2012-01-02 08:27:54,231 main INFO      [atlassian.plugin.loaders.ScanningPluginLoader] Plugin Unit: /opt/jira/plugins/.bundled-plugins/sal-api-2.0.17.jar (1275407340000) created
2012-01-02 08:27:54,314 main INFO      [atlassian.plugin.loaders.ScanningPluginLoader] Plugin Unit: /opt/jira/plugins/.bundled-plugins/streams-jira-plugin-3.0.19.jar (1275241262000) created
2012-01-02 08:27:54,315 main INFO      [atlassian.plugin.manager.DefaultPluginManager] Plugin com.atlassian.jira.plugin.ext.bamboo was marked to be removed on restart.  Removing now.
2012-01-02 08:27:54,315 main INFO      [atlassian.plugin.loaders.ScanningPluginLoader] Removed plugin com.atlassian.jira.plugin.ext.bamboo
2012-01-02 08:27:54,469 main FATAL      [atlassian.jira.upgrade.ConsistencyLauncher] A fatal error occured during initialisation. JIRA has been locked.
com.atlassian.jira.InfrastructureException: Error occurred while starting Plugin Manager. null

Dave C · Answer

I realise this is an old answer, however this is one of the top Google results for this particular case.

This looks like it may relate to a known bug within the Universal Plugin Manager, as detailed within JRA-19460. Please review that issue to see if has helped.

Nic Brough -Adaptavist- · Answer

What customisations have you done to it?  What's the JVM and version of Jira?  Are there other errors in the log?  Has it run ok before, and if so, what have you changed between the last run and this one?