Error when importing project to JIRA

Question

Hi All,

we try to import a project in a JIRA but it fails because of plugin-related custom fields. You can see in the attached screenshot that there are 2 types of custom fields: the above fields van be "fixed", I guess by changing the custom field ID in the entitities xml of the import. But what about the 'Time in Status' custom field?? How can I import the project? Should I delete the field in the imported XML?

Thanks for help!

Rumi

Jim Bethancourt · Answer

Either in the source system or an intermediate system

* Delete the Date of First Response custom field in the source system
* Delete the Time in Status custom field in the source system

Perform your export and it should import ok. You may need to perform a reindex to repopulate the values.

Justin Alex Paramanandan · Answer

I reckon that you should not tamper with the XML data just yet, mate. Since there are possible bad implications if doing so.

I noticed that this has been raised as a bug in the project import and JIRA Charting plugin: https://jira.atlassian.com/browse/JRA-31434

Might as well ask the opinions of the developers in that issue.