How to configure permissions and roles for external users in Confluence?

Question

Hello,

I want to give access to 5 users from an external company to our Confluence. The only thing they should be allowed to see after they login, is the name of the category their space is located in and the space itself. How do I have to configure permissions and roles for them? Our own staff should be allowed to read and write in their space.

Alex Yasurek · Answer

They shouldn't have access to other spaces unless they were given permission to those spaces or if the space is open to anonymous. Also, make sure they only belong to that one group and they also don't belong to the staff users group. Since confluence works by permissions, the only way someone will be able to see a space is if they have permission to see it.

Josef Zahlauer · Answer

Hi Alex,

that works in a way, that  the external users have access to their own space, but unfortunately, the have access to all other sapces, too.

Alex Yasurek · Answer

Hi,

Did you add this new group in the "View Global Permissions" page in the administration area?

In the admin area it will be on the left side navigation under "USERS & SECURITY" -> Global Permissions.

Add this new group under the "Groups" section and  give them "can use" permission.

Let me know if that fixes the issue.