Connecting Confluence to JIRA for User authentication

Richard Cross

This question is in reference to Atlassian Documentation: Connecting to Crowd or another JIRA application for user management

I am having trouble configuring this...  I've entered the site URL of my JIRA instance, but the Save & Test button is greyed out and the test button returns an error:

Connection test failed. Response from the server:
com.atlassian.crowd.exception.InvalidAuthenticationException: Application failed to authenticate

I've also tried from the JIRA side (even though the documentation specifies that you should start with the client).

What have I missed?

Richard Cross

Ok - seems the documentation is wrong.  You need to set up the server first (i.e. JIRA), not the connecting client (Confluence in my case).