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Why is Unresolved coming up twice in columns in a 2 dimensional gadget on dashboard??

DeniseThompson397

I have a 2 dimensional gadget that is displaying the "Unresolved" category twice. DOes anyone know why that is happening. There is only 1 issue in that column. When you click on the 1 which is a hyperlink it displays nothing in the filter, ie no jira issues??

Example below:

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DeniseThompson397

strangely, I removed the filter and replaced the 2 dimensional gadget with another filter and then put the original filter back in and the problem went away. Is this an indexing problem?

Nic Brough -Adaptavist-

It does sound like indexing may be an issue, but just changing the filter should not fix a broken index, only issue updates will do that. It's more likely that your original filter was behaving oddly. Difficult to say why, without the details.

DeniseThompson397

Hi Nic, I've updated the original question with a screen shot. I can't reproduce the problem. I don't really understand how the problem fixed itself, maybe it was coincidence that it happened when I changed the filter name and put the original one back.

Have a look at the picture above anyway.

Nic Brough -Adaptavist-

Odd looking one that. You definitely don't have a resolution of "unresolved"?

DeniseThompson397

We do have "unresolved" it means not Closed or cancelled. So it could be New, Waiitng Info, In Progress etc. It's just that somehow the data was confused and created a 2nd unresolved column that shouldn't have been there.

Thanks for all your help!!

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