Problem in attaching a file to a JIRA Issue

Question

Hi,

When we are trying to attach a file to an issue, we get below error, please help us:-

* Cannot attach file risk.txt: Exception trying to establish attachment directory. Check that the application server and JIRA have permissions to write to it: com.atlassian.jira.web.util.AttachmentException: Cannot write to attachment directory. Check that the application server and JIRA have permissions to write to: /opt/jira/jira-home/data/attachments/HQA/HQA-611

Thomas Schlegel · Answer

Hi,

and did you check the attachment directory ? Is it still there ? Can you write in there ?

Best regards

Thomas