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JIRA: Automatically add a comment on transition?

Dave Donnelly [Sensata]

Any way to automatically add a comment on a workflow transition. I used to use the CJH plugin for this but it seems to have disappeared from the plugin repository. Anything else that will fulfill this functionality?

Background:

We use comment on transition to timing between the first response and the resolution time. First response is calc'd as the time from the first comment so I need a comment to be automatically inserted as the user clicks the workflow transition "start work" for the task.

Any ideas?

Thanks in advance.

Accepted answers

JamieA

It can be done with a simple groovy script placed as a post-function on the Start Progress transition, ie: http://pastebin.com/9S8BisbH

That example uses the user doing the transition to add the comment, you could use another user if you prefer.

Alternately there are probably ten other plugins that could do it too.

(Also see script runner)

All comments

JamieA

It can be done with a simple groovy script placed as a post-function on the Start Progress transition, ie: http://pastebin.com/9S8BisbH

That example uses the user doing the transition to add the comment, you could use another user if you prefer.

Alternately there are probably ten other plugins that could do it too.

(Also see script runner)

Dave Donnelly [Sensata]

Thanks for that Jamie. I have zero experience with scripting so not entirely sure how to implement that but I'll give it a go. Thanks again.

JamieA

No problem. Take the linked file and put it on a file on your jira server calling it whatever. Install the script runner plugin, edit the workflow, add a post-function, choose "run script", enter the path to the file. Post back if you have any problems...

Dave Donnelly [Sensata]

Will do. Thanks a million

Johnson Carry

Hi All I want to automatically add a pre-defined comment to JIRA issue whenever certain transitions are performed in the workflow. Yes, installed the plugin and found a groovy script that worked.

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