activation doesn't work on jira 5.1.5 after new installation

Jerome Martin

Hi atlassian

we try to activate greenhopper but we get an error message.

Greenhopper is updated in 6.0.4.

Error message is :

The call to the JIRA server did not complete within the timeout period. We are unsure of the result of this operation.

thanks by advance.

Jerome MARTIN

John Garcia

There is a known issue with GreenHopper 6.0.4 that will, in rare cases, require a restart of JIRA. Once JIRA is restarted, it should be fine.