I need to know that how long time did u spend to time for solved the issue,

Question

i need to know something like average issue resolution time

Wold you give me some comment ?

read to that

thank you ~

Charles Wells · Answer

If you configure an SLA, or use the default Time to Resolution SLA, you can create a report that accumulates the average.

Create a new report and when adding the series, select this from the drop down (or your own SLA):

image2014-11-26 16:38:18.png

francis · Answer

You can use standard JIRA functionality for this type of reports.  For instance

* The average age report
https://confluence.atlassian.com/display/JIRA/Average+Age+Report
*  The average age gadget
https://confluence.atlassian.com/display/JIRA/Adding+the+Average+Age+Gadget

Hope this helps,

Francis