Cannot find recently created issue in Jira Issue tab

Question

I created an issue in my JIRA 5.2.7 and then click on the Issue tab, then Issues Reported By Me and I don't see the issue I just reported.  I then update issue again, still nothing.  Then I give the issue a component and it then shows up in the issue list.  Any ideas what can be causing this?

MarkW1 · Answer

Yes, the workflow was missing the re-index on the create.  Thanks for the help!

Janet Albion · Answer

Hi Mark,

It's sound like the issue is not searchable in the Issue Navigator after you created them. Thus, if you tried to create a new issue and run re-index, will the new issue searchable as per expected ? If yes, you might want to check if the Workflow transition used to create the issue has re-index the issue correctly.

Other than that, you might want to try disabling custom listener and additional plugins installed into this JIRA instance. Then, try to create a new issue and check if it's searchable or not.