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Editor is blank, if I edit existing pages in Confluence 6.0.1

AndersS

I have just upgraded from Confluence 5.10.6 til 6.0.1

Upgrade went fine, and all pages look correct.

However if I click Edit, I get a "blank" page, all elements in the page are gone.

I can select parts of them (and copy the contents into a text editor), and if I click on a macro, I get the associated popup. So the data is there, but I can't see it - all is just white.

Testet in Firefox 50 and Crome 54 - same results.

Please advise...

Accepted answers

AndersS

I have now updated Confluence to 6.0.2.

I still have the same problem.

Turning collaborative editing off - does not help.

Turning collaborative editing on again - does not help.

Please advise

All comments

Tam Tran

There's an existing bug in Confluence 6. Refreshing the editor might help you see the content.

AndersS

Hi Tam,

Thanks for your reply.

Refreshing the view does not help.

Which bug are you refering to?

Best regards

Anders.

Pavel Potcheptsov

Try to disable all plugins or enable safe mode. Then try to edit page.

You could also enable developer console and look for error during editor loading as well as looking for errors in atalassian-confluence.log

Reinhard Piltz

You have a problem with collaborative editing.

Turn it off and try again.

Feedback please!

AndersS

Hi again,

I have not tried the following - all without luck:

Disables all Add-ons - no change.
Disabled and re-enabled collaborative editing (like specified in https://jira.atlassian.com/browse/CONF-45201) - no change.

Keep collaborative editing disabled - no change.
Restartet confluence - no change.

After disable collaborative editing, I no longer get any exceptions in the log, but the editor is still blank.

Best regards,

Anders.

AndersS

I have now updated Confluence to 6.0.2.

I still have the same problem.

Turning collaborative editing off - does not help.

Turning collaborative editing on again - does not help.

Please advise

Sujit Kumar

Hi Anders,

Did you manage to resolve this issue?

AndersS

Hi Sujit,

Yes, after alot of different solutions, I finally solved the problem.

1) Use the latest version of Confluence.
2) Apply the correct settings in your server.xml, since we are using a proxy server.

In my case, it was adding the following to the connector tag:
proxyName="......." proxyPort="80" scheme="http" />

Sujit Kumar

Hi Anders,

Thank you for your response. We will try upgrading confluence in our case. Hopefully, it will resolve the issue for us.