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Send custom email with issue details including Sub-task details

Conor McGmail

Hi,

Can someone assist me in coding a custom email tempate using ScriptRunner to send an email notification that will include subtask details - subtask status, subtask custom field etc.

Previously i've been able to send custom emails using ScriptRunner but i'm really struggling to include the subtask info I need.

Your help would be greatly apprciated.

Many thanks

Conor

Accepted answers

Thanos Batagiannis _Adaptavist_

Hi Conor,

I think this example should be good to begin with:

&lt;%
def issueTypeName = issue.issueType?.name
def issuePriority = issue.priority?.name
def subTaskList = issue.getSubTaskObjects()
def firstSubTask = subTaskList ? subTaskList[0] : null 
def subTaskId = firstSubTask?.getId()
def subtaskPriority = firstSubTask?.priority?.name
def subTaskType = firstSubTask?.issueType?.name
def subTaskCustomField = com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObject("customfield_10100")
def customFieldValue = firstSubTask?.getCustomFieldValue(subTaskCustomField)
%&gt;
Issue Name: $issue &lt;br&gt;
Issue typeName: $issueTypeName &lt;br&gt;
Issue priority: $issuePriority
Subtask Name: $firstSubTask &lt;br&gt;
SubtaskId: $subTaskId &lt;br&gt;
Subtask Priority: $subtaskPriority &lt;br&gt;
Subtask Issue type: $subTaskType &lt;br&gt;
Subtask url: &lt;a href="$baseUrl/browse/&lt;% out &lt;&lt; firstSubTask?.key %&gt;"&gt;$firstSubTask&lt;/a&gt; &lt;br&gt;
$subTaskCustomField (customField): $customFieldValue

All comments

Thanos Batagiannis _Adaptavist_

Hi Conor,

I think this example should be good to begin with:

&lt;%
def issueTypeName = issue.issueType?.name
def issuePriority = issue.priority?.name
def subTaskList = issue.getSubTaskObjects()
def firstSubTask = subTaskList ? subTaskList[0] : null 
def subTaskId = firstSubTask?.getId()
def subtaskPriority = firstSubTask?.priority?.name
def subTaskType = firstSubTask?.issueType?.name
def subTaskCustomField = com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObject("customfield_10100")
def customFieldValue = firstSubTask?.getCustomFieldValue(subTaskCustomField)
%&gt;
Issue Name: $issue &lt;br&gt;
Issue typeName: $issueTypeName &lt;br&gt;
Issue priority: $issuePriority
Subtask Name: $firstSubTask &lt;br&gt;
SubtaskId: $subTaskId &lt;br&gt;
Subtask Priority: $subtaskPriority &lt;br&gt;
Subtask Issue type: $subTaskType &lt;br&gt;
Subtask url: &lt;a href="$baseUrl/browse/&lt;% out &lt;&lt; firstSubTask?.key %&gt;"&gt;$firstSubTask&lt;/a&gt; &lt;br&gt;
$subTaskCustomField (customField): $customFieldValue

Conor McGmail

Hi Thanos, Thank you for that. I've added it to my script and it works well. How would i loop through all sub-tasks for an issue and write out to an email? I presume i need to loop through issue.getSubTaskObjects() and grab the fields i need and then write that out to the email body. I'm not very familiar with groovy, and I wonder could you show me how this could be achieved? many thanks, Conor

Thanos Batagiannis _Adaptavist_

Hey Conor You can get all the subtasks with a for loop and concat them in a variable. //Code begin <% def issueTypeName = issue.issueType?.name def issuePriority = issue.priority?.name def subTaskList = issue.getSubTaskObjects() def subTasksText = "" def counter = 0 if (subTaskList) for (subTask in subTaskList) { def subTaskId = subTask.getId() def subtaskPriority = subTask.priority?.name def subTaskType = subTask.issueType.name def subTaskCustomField = com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObject("customfield_10100") def customFieldValue = subTask.getCustomFieldValue(subTaskCustomField) subTasksText = subTasksText + "Subtask $counter Subtask Name: $subTask SubtaskId: $subTaskId " + "Subtask Priority: $subtaskPriority Subtask Issue type: $subTaskType " counter ++ } else subTasksText = "No subtasks" %> Issue Name: $issue Issue typeName: $issueTypeName Issue priority: $issuePriority $subTasksText //end of code

Conor McGmail

Brilliant! Thank you

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