Create comment by replying to update notification email

Question

Hi,

I'm searching for a way to be able to reply to update notifications from Confluence via email. The answer would then be added as a comment to the page.

I've had a look at several email plugins like

https://plugins.atlassian.com/plugin/details/21973

https://plugins.atlassian.com/plugin/details/264

https://plugins.atlassian.com/plugin/details/13214

The problems with these plugins are:

- They mainly focus on creating content

- User have to have special knowledge about how to send the email: eg. use special email addresses or use wiki markup in the subject line

The goal would be to provide a basecamp-like functionality that allows email based communication. Someone starts a thread and people can comment on it by answering via email.

Thanks a lot for your ideas, cheers

Peter

DavidH · Answer

I know this is not exactly what you asked for....but anyway, in the update notification e-mails that I get, there is a link at the bottom of the page content, "Add Comment." By clicking that link, the page appears and the insertion point is in the comment box. Doing it this way adds a comment that's immediately part of the page, without having to send an email.

Jeison · Answer

Hi Peter,

There's an open improvement request regarding this ability here: https://jira.atlassian.com/browse/CONF-5002

Make sure you vote for it and add yourself as a watcher to keep track of its process.

Cheers!