Reporter is not set correctly

Question

Hello,

by using the "Create Issue" postfunction, the reporter is not set correctly in the created issue.

The reporter field shows the Username and the reporter does not get any notification:

reporter_after_creation.JPG

By clicking the field, it shows the full name (how it should be):

choosing_the_field.JPG

Instead of this, the reporter should be set with the full name while creating the ticket. This worked until November 19th. (haven't made any changes on the Postfunction neither the workflow before)

how_it_should_be.JPG

Any suggestions?

Best Regards

Alexander Richter

how_it_should_be.JPG

reporter_after_creation.JPG

choosing_the_field.JPG

Alexander Richter · Answer

I am using parent issues assignee.

But this issue is already resolved.

It was a bug/incompatibility in an Add-On by Bob Swift. We fixed it by downgrading the plugin.

Evan Golden · Answer

Are you using "current user" as reporter or specifying one?