JEMH Incoming Mail Handler. Using RegEX for description key field doesn't works.

Question

I am using JEMH as Incoming Mail handler. I need to digest based on tag and create a ticket in JIRA.

[Description] This is a description [/Description].

I have written RegEx to extract based on fields and their tags. It works for other fields but it doesn't works for "Description" field alone. Instead whole email gets written to "Description" field.

Is there any way to do it.

unknown · Answer

Sorry for the delay, didnt come up under the plugin tag;

So the regexp you have is good, the 'trick' is that you should use 'comment' instead of 'description'.  During create it is used as the description and during comment it is used as the comment.

Somu Ramanathan · Answer

I have declared the regular expression as ,

descriptionBODYDescription\](.*)\[/Description