I have updated the jira-config.properties. I restarted the service, but it appears it is being ignored.
This should work without any issue, assuming jira-config.properties file is in JIRA home directory.
You can check what JIRA thinks the value is by going tohttp://YOURSERVER/secure/admin/ViewSystemInfo.jspa and looking for "websudo" on that page.
I have the same problem on Jira 4.3.
Posted as JRA-25199, and now investigating as JSP-86827 support request.
Yea, i disable websudo on my jira 4.4 instance, and it works.
Perhaps you can provide more info, or request support from the legendary support.
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