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How to send email notifications only once?

Greg Ananev

Hi guys, need your help!

I have a issue filter (with some condition) and I need to send notification to all of subscribers of this filter only once (even if the condition holds repeatedly, every day or several times peer day)

As I know default JIRA Filter subscribation doesn't support this functional...

Accepted answers

Udo Brand

So if you want to have defects in status blocked where the due date is two days overdue (and not 1 and not 3 days). So a query could be:

project = ABC and issuetype = defect and status = blocked and assignee = currentUser() and due &gt;= startofday(-2d) and due &lt; startofday(-1d)

Now you only need a daily (group) subscription of that filter. A mail will only be sent once (to the assignee) unless you change the duedate. Is it that what you need?

All comments

Udo Brand

It depends on your conditions, e.g. if it is a status change and you have a daily subscription, use something like "status changed to newstatus after -24h". Can you share your conditions so we might help you?

Greg Ananev

Something like that: project = ABC AND issuetype = Defect AND assignee = currentUser() AND due = -2d AND status in (Blocked)

Udo Brand

So if you want to have defects in status blocked where the due date is two days overdue (and not 1 and not 3 days). So a query could be:

project = ABC and issuetype = defect and status = blocked and assignee = currentUser() and due &gt;= startofday(-2d) and due &lt; startofday(-1d)

Now you only need a daily (group) subscription of that filter. A mail will only be sent once (to the assignee) unless you change the duedate. Is it that what you need?

Greg Ananev

Thanks a lot!

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