A newer version of the Universal Plugin Manager is available. Update now! But it won't update.

Question

I get the message A newer version of the Universal Plugin Manager is available. Update now! and when I click the link on Update Now, the page loads a bit and nothing else happens. Nothing loads, nothing updates, the page doesn't change, the message never goes away.

BenW · Answer

rondv10,

This is a different issue. Your error is while updating the JIRA FishEye Plugin, not while updating the UPM.

Please file a ticket in the UPM project (https://ecosystem.atlassian.net/browse/UPM) with information about your JIRA version, current plugin version and the version which you want to update to, and we'll take a look. Thanks!

unknown · Answer

UPM 2.7.2 on v5.1#768-sha1:38ad524

The update problem is back again. I get this : Problem accessing plugin file at https://marketplace.atlassian.com/download/plugins/com.atlassian.jirafisheyeplugin/version/131.

But a browser on the server configured with the same proxy settings can actually reach it. Manual updates of plugins seem to work, but automatic updates don't.

BenW · Answer

There is a known issue with UPM 2.1.x where the UPM update banner is broken. It is fixed in UPM 2.2.

See this question and answer for more information.

Cheers,
Ben