Configuring Email Notifications for Jira OnDemand

Question

I've used Jira before in several places, including OnDemand, so I'm aware of the need to apply a notification scheme to issues and configure email server to send off emails when issues are modified in some form.

However on our OnDemand instance, I can't see how to do the SMTP configuration part. Its not under the usual Jira Admin > System > Mail options when logged in as the administrator of the Jira instance, and its looking like its not setup since actions which should trigger email alerts apparently don't.

On a Jira OnDemand instance, should the SMTP settings be configured out of the box ? Or is there something I need to do specific to OnDemand ?

Thanks

Baden

John Chin · Answer

Hi Baden,

I believe you can read some information about the restriction function in AOD. Kindly have a look on the page below:

https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand

Nick Mason · Answer

OnDemand comes configured by default with an SMTP server set up, there's no need to configure anything. :)