Our once every 15 minute incremental synch with LDAP is failing.
Full synchronization works fine.
The incremental sync with our other Atlassian tools is working fine.
Any suggestions?
2014-10-15 13:36:18,230 atlassian-scheduler-quartz1.clustered_Worker-1 ERROR ServiceRunner [atlassian.crowd.directory.DbCachingRemoteDirectory] Incremental synchronisation was unexpectedly interrupted, falling back to a full synchronisation
com.atlassian.crowd.directory.ldap.cache.UsnChangedCacheRefresherIncSyncException: Cache returned different number of guids and users (possible reason is overlapping guids in cache, most likely null/empty values).
at com.atlassian.crowd.directory.ldap.cache.UsnChangedCacheRefresher.validateAndReturnGuidsToAddAndDelete(UsnChangedCacheRefresher.java:282)
at com.atlassian.crowd.directory.ldap.cache.UsnChangedCacheRefresher.synchroniseUserChangesGuid(UsnChangedCacheRefresher.java:315)
at com.atlassian.crowd.directory.ldap.cache.UsnChangedCacheRefresher.synchroniseUserChanges(UsnChangedCacheRefresher.java:375)
at com.atlassian.crowd.directory.ldap.cache.UsnChangedCacheRefresher.synchroniseChanges(UsnChangedCacheRefresher.java:120)
at com.atlassian.crowd.directory.DbCachingRemoteDirectory.synchroniseCache(DbCachingRemoteDirectory.java:999)
at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.synchronise(DirectorySynchroniserImpl.java:75)
at com.atlassian.jira.crowd.embedded.JiraDirectorySynchroniser.synchronizeDirectory(JiraDirectorySynchroniser.java:96)
at com.atlassian.jira.crowd.embedded.JiraDirectorySynchroniser.runJob(JiraDirectorySynchroniser.java:60)
at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:135)
at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:101)
at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:80)
at com.atlassian.scheduler.quartz1.Quartz1Job.execute(Quartz1Job.java:32)
at org.quartz.core.JobRunShell.run(JobRunShell.java:223)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)
{code}
This is recorded both in {{/opt/atlassian/jira/logs/catalina.out}} and {{/opt/atlassian/jira-data/log/atlassian-jira.log}
