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Create Issue using a popup screen

Loredana

Hi,

In JIRA v5.2.6, when I click "Create Issue", a popup screen appears where I fill the details.

In JIRA v6.0.8, instead of the popup, I have first in the main window the Project and Issue Type, and then in step 2, the rest of the details.

I like the popup way, with all fields in one view. How can I switch back to the create issue with the popup screen?

Many thanks!

Loredana

Accepted answers

Loredana

It seems to happen only when I click on "Create Issue" from the Admin page. For the users it works in a pop-up, like they want.

All comments

Bharadwaj Jannu

Check for jira-quick-edit-plugin(which contains quick create issue screen) is installed properly.

It is a system plugin.

Bharadwaj Jannu

or someone might written scripts like mentioned in

https://confluence.atlassian.com/display/JIRAKB/How+to+disable+Create+Issue+popup

RambanamP

we alre also using jira 6.0.8 and we are getting popup when we click on create button,

check with team some one may added any scripts to disable that or some other reson should be there.

Loredana

The JIRA Quick Edit Plugin is installed and I think it looks ok:

Before the upgrade it was working fine, with the popup, and atfer the upgrade no more popup, although no script or plugin change was done.

While we had the JIRA v5.2.6, we tested once the script

<script type="text/javascript">

AJS.$("#create_link").removeClass("create-issue");

</script>

in the announcement banner, but then removed it, since we liked the popup style better.

Is there some undo-script for the above one?

Bharadwaj Jannu

you check for the script tag

https://confluence.atlassian.com/display/JIRAKB/JIRA+Pages+Are+Hidden+After+Configuring+Announcement+Banner

https://confluence.atlassian.com/display/JIRAKB/JIRA+pages+go+hidden+and+unusable+via+Announcement+Banner

Loredana

It seems to happen only when I click on "Create Issue" from the Admin page. For the users it works in a pop-up, like they want.