In Tempo Teams I want to add another user with the plan time permissions. When adding his name in the permissions page under team and click 'update' the page doesn't store the entry. I've looked into the documentation and searched Google on this issue and have: * Disabled Service Desk * Granted the Tempo Team permissions (in Global permissions) * Checked in different browsers (found an article of somebody having problems with his browser) Is there any problem / setting that limits this? I'm not getting any feedback / error while adding the user. Thanks ahead.

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Can't save team permissions in Tempo

Bart Koppenaal

In Tempo Teams I want to add another user with the plan time permissions. When adding his name in the permissions page under team and click 'update' the page doesn't store the entry.

I've looked into the documentation and searched Google on this issue and have:

Disabled Service Desk
Granted the Tempo Team permissions (in Global permissions)
Checked in different browsers (found an article of somebody having problems with his browser)

Is there any problem / setting that limits this? I'm not getting any feedback / error while adding the user.

Thanks ahead.

Accepted answers

Bart Koppenaal

Hi Susanne,

Added the issue and provided additional information (issue: JTMT-48).

All comments

Susanne Götz [T1

Hi Bart,

Can you please create an Issue in our Tempo Support Project (https://tempoplugin.jira.com/browse/JTS ) so we can better follow up on this problem. Any added information about this is appreciated, screenshots might be hlepful.

Can you also inform us about the versions of JIRA, Tempo and the System Plugin: Tempo Teams you are using.

Regards,

Susanne

Bart Koppenaal

Hi Susanne,

Added the issue and provided additional information (issue: JTMT-48).

Susanne Götz [T1

Thank you

Victor Malyavko

Hello guys,

we faced this issue again. Unfortunately, page with issue in tracker is unavailable for unlogged user, so icant see status of this task..

So, do you have some update here ??

Victor Malyavko

HI Susanne, could you please provide status of this issue ?

Bruce Goins

I am having the same issue. I cannot add a user to the Approve Timesheet role. When adding his name in the permissions page under team and click 'update' the page doesn't store the entry.

This resource is already an approver on a different Tempo Team so it shouldn't be a permissions issue.

We are not using Service Desk..

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