Workflow exception

Question

We migrated jira data from jira 3.10 to jira 5.1.0. I am getting an exception when trying to resolving an issue.

On the UI I am getting "Could not load validator class"

I have two questions:

1. Do I have to install any plugin?

2. If I have to install any plugin, will it work in OnDemand environment?

Thank you for answer.

***** Exception ******

2012-08-09 11:38:10,530 http-8080-3 ERROR jagadeeshchoudari 698x5908x1 ojhq3i 10.33.195.97 /secure/CommentAssignIssue.jspa [atlassian.jira.workflow.OSWorkflowManager] Caught exception while attempting to perform action 5 from workflow 199049 on issue 'LVRMSA-6'
 com.opensymphony.workflow.WorkflowException: Could not load validator class
         at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1508)
         at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1203)
         at com.opensymphony.workflow.AbstractWorkflow.doAction(AbstractWorkflow.java:564)

Nic Brough -Adaptavist- · Answer

I think you'll find that it is Opensymphony that is running the workflow actions, and your workflow will have "please use class xx.yy.zz to validate this transition", and that class will not be opensymphony based.

In other words, I think you've read the error message as "opensymphony is missing a class", when what it's really trying to tell you is "opensymphony is trying to call some class outside itself, and that is not there"

By far the easiest way to see this is to open the xml for your workflow in a plain text editor.

Gururaj · Answer

Thanks Jobin and Nic. I will check and I will let you know.

Jobin Kuruvilla [Adaptavist] · Answer

Evrything will be opensymphony workflow. Look at the workflow XML and find the actual validator class as Nic suggested.