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Reopened Statistics

GilK

Hi,

I'd like to do some statistics on the reopened status:

1. How many bugs were reopened

2. Who is the developer whom his bugs fixes (resolved) were reopened most? Or, for each developer, how many bug fixes were reopened by QA?

3. How many times each bug was reopened?

etc.

Thanks,

Janiv.

Accepted answers

All comments

Renjith Pillai

1. Use JQL status changed from Closed to Reopened

2. Add column Assignee to the issue navigator, if it is not present already

3. Use Misc WF extensions and use a calculated field to increase everytime an issue moves from closed to reopened

https://marketplace.atlassian.com/plugins/com.innovalog.jmcf.jira-misc-custom-fields

GilK

Thanks,

The assignee column presents the current assignee which does not help.

If the issue was reopened 2 days ago, and yesterday it was changed from reopened to resolved again, I cannot not who's resposnible for the reopened...

Please help.

Thanks,

Janiv

Renjith Pillai

Why, it should still give you the results. Are you changing the assignee while reopening the issue?

GilK

Thanks, 1. The assignee is changing from the qa to the developer who resolved the bug 2. Anyway, I want a report from the past, no matter what the current status is. The bug may be now closed and assigned to the qa manager, but I still want it to be listed in the reopened report and count the times it was reopened and count the reopened for the developers. Thanks again, Janiv.

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