Locked home directory but Terminal says "No such file or directory"?

Question

Trying to reboot JIRA from our Mac server, it keeps coming up with a "locked home directory" error. When we try to remove it with the rm .jira-home.lock command suggested on the FAQ page, Terminal says that "no such file or directory" exists. What's going on and what can we do?

Doug Bass_90gl1t · Answer

The definition of the home directory is in a file in the {jira-install}/atlassian-jira/WEB-INF/classes folder. The file name has chanaged depending on your jira version.

What version are you running?

Nic Brough -Adaptavist- · Answer

As you can't start Jira, no, because you can't get to any of the screens that would get you a hint.

You'll need to read the logs for the application.  They should be somewhere around the startup/stop scripts that you're running, but I can't guarantee that!   You may have to resort to a full file system search!

Kelly Dassing · Answer

Thanks, Nic! Any advice on how I could find out what the existing home directory is named?