Have a xml export from Issue navigator export. Can I import to another instance with this?

Question

A customer has a JIRA instance somewhere and did not provide us with a full system export. Instead it's an xml export created from the issue navigator screen.  Export -> XML.

I can't figure out how to import the issues in this xml into our JIRA instance.

All help appreciated.  Thx.

Elisa [Atlassian] · Accepted Answer

Hi there,

There is no way to do that. You can ask the customer to export as a XLS. Then convert the file to CSV and import it with External System Import.

Cheers!