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Removing users from group using JCLI

Vishnukumar Vasudevan

Hi,

As part of CLI evaluation, would like to remove few users from groups using a CSV file.

Tried with JIRA CLI 3.8 and JIRA 5.2.9, unfortunately, the script doesn't work and gives the below error;

=====================

sh jira.sh

Unable to log in to server: https://sts-integ.app.my-domain.com/rpc/soap/jirasoapservice-v2with user: username.

Cause: ; nested exception is:

java.net.ConnectException: Connection refused

=====================

You may find the action which I used in the jira.sh script below;

/opt/jira/current/jre/bin/java -jar `dirname $0`/lib/jira-cli-3.8.0.jar --server https://sts-integ.app.my-domain.com/--user username --password ****** --action removeUserFromGroupWithFile --file removeUserToGroupWithFile.csv "$@"

Could you please trace what could be the issue here ?

Thanks, Vishnu.

Accepted answers

Nic Brough -Adaptavist-

Right, well, there's your answer - your certificate is not being found, or it's not valid. So you either haven't "imported the SSL to java cacerts" or it's requiring more certificates, or you aren't enabling it to read the certificate store.

All comments

Boris Georgiev [Appfire]

Check the following:

Make sure you can ping or access from a brower the address: https://sts-integ.app.my-domain.com
Make sure you can go to https://sts-integ.app.my-domain.com/rpc/soap/jirasoapservice-v2 from a browser.

Do this from the same system you are trying to run the CLI command from.

Do you use proxy at your side? (as this also might require additional settings)

Nic Brough -Adaptavist-

Also check that "remote access" is enabled on the Jira server (in general config)

Vishnukumar Vasudevan

Hi Boris

I can access the site. Infact, I am running the CLI from the JIRA server itself.

For second point, I got the below page. Hope its fine.

jirasoapservice-v2

Hi there, this is an AXIS service!

Perhaps there will be a form for invoking the service here... "

We do use a proxy to access JIRA from outside. Do you think we need to add proxy settings in the CLI even if I run from JIRA server ?

Thanks, Vishnu.

Vishnukumar Vasudevan

Hi Nic,

Remote API is turned on.

Regards, Vishnu.

Boris Georgiev [Appfire]

You should try configuring java proxy settings as java would not pick the system proxy settings which might lead to issues even when run on the same server.