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Can't Ctrl-C (copy) and Ctrl-V (paste) an image into a comment

Cal Collingham

We have users that want to grab comments from an email or a document that contains words and images, select all copy the selected text and image and then paste it into the comments text area or maybe even the description text area. I thought the "Attach Image" plugin that is preinstalled in JIRA 6.2.4 or higher (we have JIRA v6.3.4) with it's description of "Plugin allows to paste images from Clipboard..." would work, but it does not allow for a cut & paste of an image into a comments field. I've tried in Firefox, Chrome and IE.

Is this possible?

Thanks.

Cal.

Accepted answers

Tiago Comasseto

Hi Cal, it can't be done with JIRA out of the box, but it's possible with JEditor, which is an add-on that can extend the standard functionalities.

I hope it helps.

Cheers

All comments

Tiago Comasseto

Hi Cal, it can't be done with JIRA out of the box, but it's possible with JEditor, which is an add-on that can extend the standard functionalities.

I hope it helps.

Cheers

Cal Collingham

Great, thanks for the quick turnaround on your feedback. Even though it wasn't the answer I was hoping for, at least you confirmed it for me one way or the other. Also thanks for the suggestion as well. We'll look into it.

Take care.

Cal.

Tiago Comasseto

Thank for the feedback, we're looking into improve the standard text editor, but it's not something that will be ready in the next releases, possibly in JIRA 7.0. If you think that this question was answered satisfactorily, you may mark it as answered, this will increase its visibility and may help others in the future. Cheers

Stan Singh

@Tiago Comasseto

this functionality was available before, but I noticed starting last week that I am no longer able to right click and paste images directly into the comment field. This used to save me tons of time, but now I have to save the image and upload it as an attachment into the comment field which requires more steps and slows me down.

Was there an update made that closed off this functionality? Is there any way to restore it back? Please let me know.

Thanks,

Stan

CL Neo

In Trello, it can be done easily. Why is it taking so long?

Nathan_Bartell

Are there any updates to this? I'm trying to paste an image from my clipboard into a comment and I get pop-up with an exclamation mark that says "Error This issue no longer exists"

I can do this very easily in other online applications (Gmail for example).

Visual Studio Team Services also does this without issue and is the other solution we are considering. VSTS also has a free tier...

Lou Lewis

Any news on a fix for this?!

vboulaye

Hi,

I just found this in the JIRA doc:

https://confluence.atlassian.com/pages/viewpage.action?pageId=296095988

Apparently copy/paste attachments does not work on linux by default and you have to set a property jira.screenshotapplet.linux.enabled=true in jira-config.properties to enable it.

I have not tested it as I do not have access to my jira instance server.

Eric Linder

I'm am assuming that since somebody accepted an answer on this that Jira is no longer following. I will start a new thread - look for it

Henri van der Merwe_fq76i3

this is crazy....such a simple but critical thing

Daniel Eads

Hi all,

Thanks for your interest in this use-case! I've opened a feature request on jira.atlassian.com for you watch and vote on: JRACLOUD-71695

For more information about how Atlassian prioritizes feature requests made on jira.atlassian.com, check out this Community post.

I'm also locking this particular thread for comments as it is dated and we want to make sure your comments and feedback get the attention they deserve. Please create a new question on Community if you need help with a particular aspect of Jira's current behavior. And if JRACLOUD-71695 completely captures what you're looking for, please watch it to keep up with any changes planned in Jira.

Thanks!

Daniel | Atlassian Support

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